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This page gives you quick information on the Choice Based Lettings Scheme and has links to take you to pages where you can view properties, check your details and bid for properties.

“Login” button takes you to the page where you enter your Password to see your details and bid on properties – NOTE – to Log in you must be a registered user of the site.

“See All Properties” – takes you to a page where you can look at the properties on the site– any one can use this facility but you cannot bid on any properties unless you login (see above)

“Housing Options” – takes you to a page with details on other ways of finding housing and meeting housing need.

“This week’s advert and results” – takes you to a page where adverts for properties are stored.

“Languages” – takes you to a page where you can change the language the key information on the site is displayed in

“Contact Us”– takes you to a page where you can get details of how to contact us.


The links at the top of the page let you change the size and colour layout of the site to suit your needs and move around the site quickly via the sitemap if this suits you.

The Accessibility link gives you more information about features on the site to help visually impaired users use the site.
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Welcome to the London Borough of Merton's Choice Based Letting Service

With effect from 29th July 2016 customers will no longer be able to make telephone bids


This service provided for you by Merton and Home Connections will give you choice when looking for a home. If you have not registered you will need to complete a housing application form and wait to be assessed.

We will advertise our available homes and you tell us if you are interested in them by making a "bid", using your User ID and PIN.


Important Notice for all bidders

Properties will be advertised for 5 days from Thursday to Monday each week and 3 'Bids' are allowed per week. If you have already registered a housing application, you should be ready to look for a new home. Just click on the "Login" button at the top or side of this page.


The Home Connections automated telephone service has instructions in 9 community languages in addition to English. These are: Sylheti, Cantonese, French, Somali, Turkish, Arabic, Punjabi, Urdu, Vietnamese.

Please note the telephone number is now 0845 402 7886 (Local Rate)

Other housing options

The demand for our homes far exceeds the supply. We regret we are not able to help everybody who applies to us. Those people we can help may wait many years. Therefore we positively encourage you to consider other housing options


Housing Moves

Housing Moves is the Mayor of London's housing mobility scheme that allows tenants of London boroughs or housing associations to move outside their existing borough to a different part of London. It is run by the Greater London Authority and the majority of London boroughs and housing associations are participating.

You can use this website to register for Housing Moves and view the properties that are on offer. You can also find out more about how Housing Moves works by clicking on the links from this page.


Furthermore, the Mayor has secured some of the new social rented homes in the East Village development in Stratford for social tenants from across London. Properties on the site, which is currently the Olympic athletes' village, will be made available through Housing Moves shortly. For more information on these properties visit the East Village page


Seaside and Country Homes


What is Seaside & Country Homes all about? SCH is a housing mobility scheme that offers households living in Council or Housing Association housing in Greater London the opportunity to move home.


The scheme’s landlords manage approximately 3,500 bungalows and flats: along the southwest coast from Cornwall, through the countryside from Shropshire to Cambridgeshire, over to Norfolk and Lincolnshire in the east.


This scheme does not guarantee you a move and priority is given to tenants who are giving up larger sized properties. Those applicants who are offered viewings and want to move must sign tenancies with participating Housing Associations. In addition to maintaining the property in accordance with their tenancy agreement an applicant that accepts a property with a garden will also assume responsibility for maintaining the garden, as well as the upkeep of trees and other foliage within the grounds of the property. This should be given proper consideration when accepting an offer.


You can visit the Seaside and Country Homes website here.

Related Links

Allocations Policy

Housing Register & Nominations Policy August 2012

Merton Priory Homes Affordable Rent Key Information

Merton Priory Homes Affordable rents information sheet 

PDF image to download the allocations policy

Website Information

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