This page gives you quick information on the Choice Based Lettings Scheme and has links to take you to pages where you can view properties, check your details and bid for properties.

“Login” button takes you to the page where you enter your Password to see your details and bid on properties – NOTE – to Log in you must be a registered user of the site.

“See All Properties” – takes you to a page where you can look at the properties on the site– any one can use this facility but you cannot bid on any properties unless you login (see above)

“Housing Options” – takes you to a page with details on other ways of finding housing and meeting housing need.

“This week’s advert and results” – takes you to a page where adverts for properties are stored.

“Languages” – takes you to a page where you can change the language the key information on the site is displayed in

“Contact Us”– takes you to a page where you can get details of how to contact us.


The links at the top of the page let you change the size and colour layout of the site to suit your needs and move around the site quickly via the sitemap if this suits you.

The Accessibility link gives you more information about features on the site to help visually impaired users use the site.

Welcome to the Royal Borough of Kensington and Chelsea Choice-Based Lettings Scheme.

This website is where you can look at potential new homes and tell us which ones you are interested in.

We know how difficult it may be for you to choose a new home after the terrible loss and pain you have suffered. This is a big decision, and we want to make this process as simple and easy as possible.

We will provide help every step of the way through your Housing Allocations Adviser. They will be able to give you as much assistance as you need, whether this is in person or over the phone. They can come to you and give you direct support while you use the website.

Your Housing Allocations Adviser will contact you directly, but you can also ring the general helpline on 0207 361 3985 from 9am to 5pm, Monday to Friday and we will be there to help.

This website holds information about the permanent homes we have ready to move in to. In a few steps, you can see what is available and tell us if you are interested:

1)    Log in to the website using the menu on the left hand side of the page.

2)    Look through all of the homes that might be suitable for you, and see important details about them.

3)    Tell us which homes you are interested in, selecting as many as you like.

4)    When you have told us which homes you like we will start arranging viewings.

5)    If you go to a viewing and like the home, we will offer it to you. 

We will move at your pace. You are under no obligation to choose a home through this site and you will never be pressured to do so.

If more than one household is interested in a home, we will prioritise in accordance with the Grenfell Rehousing Policy to ensure that the most vulnerable households are given the opportunity to be rehoused first.

Each home will only be offered to one household at a time. There is no pressure to accept an offer if it is not right for you.